British Gas Customer Service Phone Number

Hold time now: 22 mins (avg 12)
Best time to call: 1:30pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
British Gas's #1 Phone Number

Other customers got on the phone recently because:

Cannot get on to top up daughters smart meter on line
My electric key will not let me top up
My electric key to top up my electric would not work at my local post office never had...
My gas boiler is not heating radiators in my flat, previous engineer replaced a diaphra...
I put money on the gas card £**:** and I try to put it in to the meter it’s reading...
Put top up on yesterday hasn't gone on an my smart monitor is not working
spent a week trying to get crisis help cannot contact a human being from british gas im...
I topped up my electricity key with £**.** and it went on to key but will not register...
I keep getting reminders of bill payments. I am the landlord and not the tenants occup...
I have spent ** minutes trying to get through to British Gas, in vain!*I need my new bo...
My electricity meter is blank. I live in Stornoway and through the local Coop was infor...
My gas meter won't turn back on it's a top up pre pay meter I have no heating or hot wa...
Wishing to know if my Warm Home Discount letter has got sent out to my home address.
Wishing to know if my Warm Home Discount letter has got sent out.
Help me with my issue

British Gas Customer Service Phone Number +44-08459500400 - Info & Statistics

Phone number to dial+44-08459500400
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanDirect to human
Average wait12
Current wait22
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication54%
Quality of help55%
Customer votes4,777
Best phone number+44-0800-048-0202
Information last updatedFri Jan 17 2020 10:00:00 GMT+0000 (UTC)

British Gas's +44-08459500400 Customer Service Number

This British Gas phone number is ranked #2 out of 2 because 18,654 British Gas customers tried our tools and information and gave us feedback after they called. The reason customers call +44-08459500400 is to reach the British Gas Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, British Gas has call center locations in Irving, TX or Belize and you can call during their open hours 24 hours, 7 days. British Gas has 2 phone numbers and 3 different ways to get customer help. We've compiled information about +44-08459500400 and ways to call or contact British Gas with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling British Gas

Calling British Gas at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for +44-08459500400. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when British Gas Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than British Gas Once on the phone with British Gas's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare British Gas's phone numbers against each other.

Contacting British Gas in General

While +44-08459500400 is British Gas's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that +44-0800-048-0202 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach British Gas help by calling them, is that other customers give their customer support at this number a 54% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact British Gas.

British Gas Contact Info

Other British Gas Phone Numbers

Customer Service+44-0800-048-0202

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