Calls Customer Service·Most popular Bitstamp number
Q:
How do I talk to a live human at Bitstamp?
A:Calling this Bitstamp number should go right to a real human being.
Q:
Does Bitstamp offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-11pm EST.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Bitstamp phone number to document the phone system.
Here is how our research team describes the way the Bitstamp phone system greets you: To speak with a representative, please remain on the line.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Bitstamp number should go right to a real human being
In fact, much of this information on this page is superfluous because this Bitstamp phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Bitstamp operates the call center for this 646-568-9784 phone number Mon-Fri 9am-11pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 4,093 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bitstamp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bitstamp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bitstamp is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 4,093 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call Bitstamp
In summation, the best day to call Bitstamp is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Bitstamp number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Bitstamp
If you have time to do a bit of reading before you call Bitstamp, we recommend you read over some of our problem-specific articles.
Cryptocurrency trading is fast becoming one of the quickest ways to see a return on your investments. Creating a Bitstamp account is free, but keep in mind that it's not available yet in all states. You'll also need to verify your email address, address, and identity as part of the enrollment process.
If you find yourself locked out of your account, you have options. You can reset your password online or via the mobile app to regain access. You can also email customer support if the password reset option doesn't work, or your account was locked by Bitstamp or your account was frozen at your request.
If you are moving away from Bitstamp, or digital currency altogether, and want to delete your account, you have options. Bitstamp accounts can be deleted via the website or through email. All pending transactions must be completed prior to account closure/deletion. Once an account is deleted, it cannot be recovered and you will need to open a new account to restore service.
Click the link above to get answers to just about any Bitstamp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Bitstamp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bitstamp agent. This phone number is Bitstamp's best phone number because 24,555 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 646-568-9784 include and other customer service issues. Rather than trying to call Bitstamp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Bitstamp has 1 phone number. It's not always clear what is the best way to talk to Bitstamp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bitstamp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bitstamp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.