BMW Phone Number

Calling BMW customer service faster by GetHuman

800-831-1117
Customer service
Current Wait: 18 mins (17m avg)
Hours: Mon-Fri 9am-9pm EST; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
WarrantyRepairFind a service centerTechnical SupportA different issue
Get to a live person fastest: Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.

Reasons customers like you called recently

I have a **** bmw ***i sedan base model e**. My problem ima having is my rear driver si...
10d ago
I wanted to know what benefits my car has that are free such as, maintenance, small da...
14d ago
Had a problem with **** ***xi AWD. took it to local garage in pryor ok. They reprogram...
15d ago
Who is William Sure and is he sweepstakes guy in charge ?
17d ago
i want to book service
19d ago
I have a **** BMW *** i VIN number WBA*A*G**DNP*****. My heater isn't working and I th...
23d ago
To whom it may concern*** I am very dissapointed with our vehicle (BMW X* **** model) w...
23d ago
I have a **** series * BMW, and I found out that they are being recalled for several is...
a mo ago
I've been a long time BMW owner * lease cars. I currently lease **** X* which the lease...
a mo ago
My BMW series * is a bit sluggish when you accelerate then the engine warning light fla...
a mo ago
My engine light often comes on, took it to local garage put diagnostic machine on. Said...
a mo ago
My big and I drove down the street to our local shopping center and turned the car off...
a mo ago
My car is not starting , it had lights on this morning but didn’t start and now nothing...
a mo ago
My BMW X* **** XDrive (just) does not meet the Euro * standard.**Is there something tha...
a mo ago
I took car up to dealership factory recall * of them. Have insurance to cover any and a...
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-831-1117 - by the Numbers

Phone number to dial
800-831-1117
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-9pm EST
Best time to dial
10:15am
Navigate phone maze to a human
Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Average wait
17
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or web
Quality of communication
77%
Quality of help
77%
Customer votes
359
Information last updated
Mon Dec 02 2019 08:00:00 GMT+0000 (UTC)

BMW's Best Toll-Free/800 Customer Phone Number

This is BMW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BMW agent. This phone number is BMW's Best Phone Number because 2,982 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-831-1117 include Warranty, Repair, Find a service center, Technical Support and other customer service issues. Rather than trying to call BMW we recommend you tell us what issue you are having and then possibly contact them via phone or email or web. In total, BMW has 2 phone numbers. It's not always clear what is the best way to talk to BMW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BMW - by phone or otherwise

While 800-831-1117 is BMW's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other BMW customers, is by calling their 800-578-5000 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via customerrelations@bmwusa.com for Customer Service. If you think this information is inaccurate or know of other ways to contact BMW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BMW.

What is GetHuman's Relationship to BMW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BMW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BMW Contact Info

Other Toll-free & Customer Numbers

Customer Service800-578-5000

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