BMW Phone Number

Call BMW customer service faster with GetHuman

Customer service
Current Wait: 21 mins (17m avg)
Hours: Mon-Fri 9am-9pm EST; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.

Reasons customers like you called recently

I spoke with Mr.Frank Fernandez today at the Fields Winter Park location in regards my...
I own a **** BMW X* with less than **k miles on it. Saturday the car stuttered a bit th...
My **** BMW X* has only **,*** miles. It is currently in the shop and I’m being told th...
I want to make a payment on my account please
What is the difference between **** and **** M***i
I found two different power engine values for ***i Gran Coupe b** engine: *** kW and...
Yes my name is Eric Imes. I has a **** X* built for my wife which the vehicle is at the...
I have an issue with transmission. Need advice. Just had transmission serviced and repl...
**** bmw z* won't complete it's drive cycle and I can't get my car registered. It's bee...
Radio is disabled after battery change
I have a FRM failure and wanted to change but not sure of the compatible model to my car?
hello i own x* **** and facing low performance while accelerating i checked the sparks...
I wanted to find out if there are any open recalls on my **** bmw ***i. My Vin is WBANB...
My car reel has a cracker causing air leaking. When my tire pressure dropping fast. I t...
See more recent reasons for calling

Help me with my issue

Customer Number 800-831-1117 - by the Numbers

Phone number to dial800-831-1117
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-9pm EST
Best time to dial10:15am
Navigate phone maze to a humanSay "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication77%
Quality of help77%
Customer votes359
Information last updatedFri Sep 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

BMW's Best Toll-Free/800 Customer Phone Number

This is BMW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BMW agent. This phone number is BMW's Best Phone Number because 2,982 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-831-1117 include Find a service center, Repair, Technical Support, Warranty and other customer service issues. Rather than trying to call BMW first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, BMW has 2 phone numbers. It's not always clear what is the best way to talk to BMW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BMW - by phone or otherwise

While 800-831-1117 is BMW's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other BMW customers, is by calling their 800-578-5000 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact BMW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BMW.

What is GetHuman's Relationship to BMW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BMW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BMW Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All BMW contacts
BMW Phone NumberBEST
BMW Email Support
BMW Help Desk
General customer information

Other Toll-free & Customer Numbers

Customer Service800-578-5000

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