BMW Phone Number

Calling BMW customer service faster by GetHuman

800-831-1117
Customer service
Current Wait: 20 mins (17m avg)
Hours: Mon-Fri 9am-9pm EST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.

Reasons customers like you called recently

I have a ***i my car showed a red Circle light on the dash an shut off..
I don’t want to receive anymore mail Add solicitations to my address at *** Essex St...
looking to get reimbursed for water pump issue due to class action lawsuit
Smart key in car - doors locked
Question about navigation systems
Had a drivetrain malfunction
Drive train malfunction on my ***i ****
Want to discuss an end of lease term charge , I have a $*** credit I would like to appl...
Hi guys please help..*I have a BMW X* **** Model E****The problem I'm facing is regardi...
Is bmw * and * series four wheel drive is available in india
New BMW * x drive *.* X line *Previous model taken to Lloyds of Colne Friday the **th o...
malfunction engine light came on and also the check engine light came on
**** ***ix won’t start trying to tow and cant put car in neutral
I'll like to activate apple car play in my X* ****..
Dear Sir*Madam, I can not use the BMW ConnectedDrive app as I can not register the vehi...
See more recent reasons for calling

Help me with my issue

Customer Number 800-831-1117 - by the Numbers

Phone number to dial800-831-1117
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-9pm EST
Best time to dial3:15pm
Navigate phone maze to a humanSay "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Average wait
Current wait20
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication80%
Quality of help74%
Customer votes332
Information last updatedWed Mar 03 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

BMW's Best Toll-Free/800 Customer Phone Number

This is BMW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BMW agent. This phone number is BMW's Best Phone Number because 2,982 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-831-1117 include Repair, Find a service center, Technical Support, Warranty and other customer service issues. Rather than trying to call BMW we recommend you tell us what issue you are having and then possibly contact them via phone or email or web. In total, BMW has 2 phone numbers. It's not always clear what is the best way to talk to BMW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BMW - by phone or otherwise

While 800-831-1117 is BMW's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other BMW customers, is by calling their 800-578-5000 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via customerrelations@bmwusa.com for Customer Service. If you think this information is inaccurate or know of other ways to contact BMW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BMW.

What is GetHuman's Relationship to BMW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BMW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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