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BMW Customer FAQ

Top Answers & How-to Guides

What is BMW's Phone Number?

The question we are asked most often is about how to talk to BMW customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent BMW Customer Questions

My EV BMW i425 won't drive. I get an error message saying something about the electrical system.

If your BMW i425 is displaying an error message related to the electrical system and won't drive, it's important to ensure that the vehicle's battery is charged and that there are no issues with the electrical connections. If the problem persists, it may indicate a more serious issue that requires professional diagnostics. We recommend referring to your owner's manual for troubleshooting steps and guidance.
Asked Sep 27, 2025 1:48 AM

Help me with my BMW customer service issue

Vehicle Services

Does BMW Have Roadside Assistance?

The BMW roadside assistance cover is a significant aspect when you own a BMW. Additionally, you get the roadside assistance...
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How do I schedule a service appointment for my BMW?

To arrange a service appointment for a BMW, you can visit the official BMW website’s service section. This allows you to select...
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How can I access BMW's warranty information?

To find warranty information for BMW vehicles, one should visit the BMW website, where there is a specific area detailing...
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Warranty and Recalls

How Do I Check for Recalls on My BMW?

This guide outlines how BMW owners can check for vehicle recall notices on their BMW car. If you own a BMW and would like to...
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What is the warranty coverage for a BMW?

BMW's warranty includes a four-year or fifty-thousand-mile limited warranty covering defects in materials and workmanship....
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Maintenance and Fuel

What is the recommended maintenance schedule for a BMW?

BMW recommends a maintenance schedule that includes an Inspection Service every 10,000 to 15,000 miles or annually, and an Oil...
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How often should I change the oil in my BMW?

The recommended oil change interval for BMW vehicles typically is every 10,000 miles or annually, but older models or those...
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What type of fuel should I use for my BMW?

The type of fuel recommended for a BMW varies by model and engine; most require premium unleaded gasoline with an octane rating...
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Financing and Purchasing

What are the available financing options for purchasing a BMW?

Prospective BMW buyers can explore various financing options, including traditional loans from banks or credit unions and BMW's...
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Does BMW offer a certified pre-owned program?

BMW has a certified pre-owned program that offers peace of mind for buyers of pre-owned cars. Eligible vehicles are under six...
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Technology and Features

What is the BMW ConnectedDrive system and how does it work?

The BMW ConnectedDrive system enhances the driving experience through connectivity and infotainment features, integrating...
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What technology features are available in new BMW models?

New BMW models incorporate advanced technology features aimed at enhancing driving experiences and safety. Highlights include...
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Model Information

What is the average fuel efficiency of BMW models?

The fuel efficiency of BMW vehicles varies by model and conditions. Smaller models average 25 to 35 miles per gallon, while...
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What are the available BMW accessories and where can I purchase them?

BMW provides a variety of accessories to enhance vehicle performance and style, including floor mats, roof racks, and interior...
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What are the benefits of owning a BMW?

Owning a BMW offers numerous advantages including exceptional engineering, impressive performance, luxury interiors, innovative...
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What are the different models of BMW vehicles available?

BMW provides a wide array of vehicles tailored to various preferences and needs, including compact hatchbacks, sporty coupes,...
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We look to the BMW issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
BMW issues reported to GetHuman
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