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Waste Management Customer FAQ

Top Answers & How-to Guides

What is Waste Management's Phone Number?

The question we are asked most often is about how to talk to Waste Management customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Waste Management customer service, get an answer now.

Recent Waste Management Customer Questions

who can i speak to about recycle not being picked up today

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Oct 1, 2025 2:01 AM

How to schedule an extra pickup

To schedule an extra pickup with Waste Management, you typically need to go online through your account or call customer service to request the service. Depending on your location, service options may vary, and additional fees may apply for extra pickups.
Asked Jul 27, 2025 1:35 PM

types of plastic to put in recycle bin

In most areas, it's acceptable to recycle plastic types #1 (PET, Polyethylene Terephthalate) and #2 (HDPE, High-Density Polyethylene), commonly used in bottles and jugs, in your curbside recycling bin. However, the specifics may depend on the local recycling program in your area. Plastic items should be clean and dry. Items like plastic bags, plastic wrap or any soft, flexible plastic materials often cannot be recycled curbside and may need to be taken to a specific collection point. Always check with local regulations or waste management services to confirm what can be recycled.
Asked Apr 8, 2024 7:40 PM

Help me with my Waste Management customer service issue

Service Setup

How Do I Setup Service for Waste Management?

If you are looking for trash pick-up for your home or business, or you need a dumpster for a short-term project, you can set up...

Can I schedule additional pickups or special collections through Waste Management?

Waste Management does provide options for scheduling extra pickups and special collections for large items not included in...

Waste Handling

What types of waste does Waste Management handle?

Waste Management deals with various kinds of waste, including residential and commercial waste, hazardous materials,...

What are the guidelines for disposing of hazardous waste?

When disposing of hazardous waste, it is vital to follow specific guidelines for safety and environmental care. This includes...

Are there guidelines for yard waste disposal with Waste Management?

Waste Management has specific guidelines for yard waste, including the use of biodegradable bags or marked containers for items...

Recycling Services

Can Waste Management provide recycling services?

Waste Management does provide recycling services that focus on sustainability, including the collection of various recyclable...

What community initiatives does Waste Management participate in for sustainability?

Waste Management is committed to sustainability through community programs that educate on recycling, organize neighborhood...

Payment and Billing

What are the accepted methods of payment for Waste Management services?

Waste Management provides various payment methods for its services, including credit and debit cards, electronic checks, and...

What should I do if I have a question about my bill from Waste Management?

For questions about a Waste Management bill, it is best to collect relevant account information and charges. The Waste...

Collection Schedule

What is the schedule for waste collection in my area?

Waste collection schedules can vary based on location and service type, with residential pickups often happening weekly or...

How can I report a missed pickup with Waste Management?

To report a missed pickup, visit Waste Management's official website for guidance. They usually have a section to submit online...

Special Services

Does Waste Management offer bulk waste pickup services?

Waste Management does provide bulk waste pickup services for large items that cannot fit in regular containers, such as...

Does Waste Management offer dumpster rental services?

Waste Management offers dumpster rental services for various needs including home projects, construction, and large cleanouts....
We look to the Waste Management issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Waste Management issues reported to GetHuman
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