BMW Credit Card Customer Service

Phone Number & Getting a Rep

BMW Credit Card Customer Service number

866-845-3079
Toll-free·Calls Credit Card Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this BMW number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to BMW Credit Card Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

All BMW customer service contact information

This is the #4 most popular BMW phone number out of 4. Click above to go back to the main customer service number and other contact information, including BMW email addresses, twitter handles, and live chat options.

More BMW Customer Phone Numbers

Customer Service

800-831-1117
Main phone number · Toll-free · Mon-Thurs 9am-9pm, Fri 9am-6pm EST · When asked what can I help you with, say "Representative." Say "No" to the next question, then say "Representative" again. · If you are calling regarding a recall, press 1. If you know your party's 4-digit extension, press #. Are you calling about your lease or loan with financial services?

Financial Services

800-578-5000
Toll-free · Mon-Thurs 9am-9pm, Fri 9am-6pm EST · Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle. · Financial Services - Please say or enter your 10-digit account number or 9-digit Social Security number.

Roadside Assistance

800-332-4269
Toll-free · 24 hours, 7 days · Calling this BMW number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this BMW phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Here is how our research team describes the way the BMW phone system greets you: Card Member Services - Say or enter your credit card number.

What are the hours and when should I call?

BMW operates the call center for this 866-845-3079 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 497 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BMW phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BMW staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call BMW is Friday. The most busy day to call is Monday. Again, this is based on a sample of 497 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call BMW is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this BMW number, but it is also the day with the shortest hold times.

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