BMW Customer Service Phone Number

800-578-5000
Hold time now: 6 mins (avg 2)
Best time to call: 1pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
BMW's #1 Phone Number

Other customers got on the phone recently because:

I have a **** BMW *** i VIN number WBA*A*G**DNP*****. My heater isn't working and I th...
To whom it may concern*** I am very dissapointed with our vehicle (BMW X* **** model) w...
I have a **** series * BMW, and I found out that they are being recalled for several is...
I've been a long time BMW owner * lease cars. I currently lease **** X* which the lease...
My BMW series * is a bit sluggish when you accelerate then the engine warning light fla...
My engine light often comes on, took it to local garage put diagnostic machine on. Said...
My big and I drove down the street to our local shopping center and turned the car off...
My car is not starting , it had lights on this morning but didn’t start and now nothing...
My BMW X* **** XDrive (just) does not meet the Euro * standard.**Is there something tha...
I took car up to dealership factory recall * of them. Have insurance to cover any and a...
Car was damaged during the car wash at BMW. The handle was caught and ripped partly off...
need to find out about total loss claim
Re: **** ***e - if the car is idling in park, with seat belts on, even for a short peri...
I want to know about the BMW THE * *series specs and model variants in detail
Help me with my issue

BMW Customer Service Phone Number 800-578-5000 - Info & Statistics

Phone number to dial800-578-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-9pm EST
Best time to dial1pm
Navigate phone maze to a humanSay "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Average wait2
Current wait6
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or email or web
Quality of communication76%
Quality of help70%
Customer votes766
Best phone number800-831-1117
Information last updatedThu Jan 23 2020 09:00:00 GMT+0000 (UTC)

BMW's 800-578-5000 Customer Service Number

This BMW phone number is ranked #2 out of 2 because 2,982 BMW customers tried our tools and information and gave us feedback after they called. The reason customers call 800-578-5000 is to reach the BMW Customer Service department for problems like Warranty, Repair, Find a service center, Technical Support. As far as we can tell, BMW has call center locations in null and you can call during their open hours Mon-Fri 9am-9pm EST. BMW has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-578-5000 and ways to call or contact BMW with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling BMW

Calling BMW at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from BMW Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with BMW's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare BMW's phone numbers against each other.

Contacting BMW in General

While 800-578-5000 is BMW's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-831-1117 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BMW help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 70% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact BMW.

BMW Contact Info

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Customer Service800-831-1117

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