BMW Customer Service Phone Number

Hold time now: 8 mins (avg 2)
Best time to call: 1:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
This is not the most popular BMW phone number (it's ranked #2). Most customers call 800-831-1117 for support: Click here for best option

Other customers got on the phone recently because:

End of lease - change from lease to finance
Change from lease to financing
BMW ConnectedDrive is not active. I have to switch the car to my account with BMW on my...
The car I went into purchase and put a ***** down payment has a delivery old from BMW C...
I purchased a **** BMW. I found out l am as charge $**.*** in which the car was worth...
Question on warranty coverage n** timing chain
Vorrei sapere se per il veicolo BMW X* codice VIN * WBAYH******R***** sono stati emessi...
My tag Is expired and no one at the dealership cares
Recently I bought a used ****, * series BMW. Previous owner restricted the online commu...
Need to discuss what types of diesel are acceptable in a **** BMW X* diesel. *Many stat...
I’m trying to enter my car into my BMW And I gave him the Vin number but I said to call...
Hi, I've been trying to call BMW customer service, and the hold time has been an hour...
I am making an inquiry about coverage remaining on my X*.
I have been buying from this dealer for over ** years. I bought in Nov. of **** a ***i...

Help me with my issue

BMW Customer Service Phone Number 800-578-5000 - Info & Statistics

Phone number to dial800-578-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-9pm EST
Best time to dial1:30pm
Navigate phone maze to a humanSay "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Average wait2
Current wait8
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or email or web
Quality of communication82%
Quality of help76%
Customer votes773
Best phone number800-831-1117
Information last updatedWed May 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

BMW's 800-578-5000 Customer Service Number

This BMW phone number is ranked #2 out of 2 because 2,982 BMW customers tried our tools and information and gave us feedback after they called. The reason customers call 800-578-5000 is to reach the BMW Customer Service department for problems like Find a service center, Repair, Technical Support, Warranty. As far as we can tell, BMW has call center locations in null and you can call during their open hours Mon-Fri 9am-9pm EST. BMW has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-578-5000 and ways to call or contact BMW with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling BMW

Calling BMW at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from BMW Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with BMW's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting BMW in General

While 800-578-5000 is BMW's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-831-1117 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BMW help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 76% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

BMW Contact Info

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Customer Service800-831-1117

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