AT&T Corporate Offices Phone Number

What It's Like to Call AT&T Phone Number 210-821-4105

By Christian Allen

Dec 20, 2023

Some of my U-verse channels aren't coming in clear. They seem to have a lot of static and other times they have lines moving through them like television back in the old days. Neither of these things make sense because U-verse is fiber optic and I shouldn't be having issues like these. Sometimes they also blink in and out or lack audio, which is equally annoying. It's the same two channels, so I'm not sure if U-verse is experiencing an issue with these channels or if it's a problem with my connection. 

I figured the best way to get to the bottom of the issue was by calling AT&T to talk to someone at customer support. I know that AT&T has a lot of different departments since they offer television, landlines, Internet, and cellular service. But, if it fixed my TV then I figured it was worth the wait. After all, with the amount I pay for my bundle, I should be able to watch my TV without problems. The process actually didn't take too long, but I did have to deal with a few issues along the way. 

To start, this number doesn't work. I attempted to call twice, and both times a recorded message told me to check the number and try my call again. I went online and searched, "Technical support for AT&T U-verse," and found this number, 1-800-288-2020, which worked on the first try. 

When I called, an automated voice asked  me to, "Please say what you are calling about." I responded that I needed, "Help with U-verse technical support," and it asked me to, "Please tell me more about what type of problem you are having." It took a second to think of what to say, but I ended up just going with, "Some of my channels are fuzzy." 

It then asked me what type of TV product I was calling about, U-verse, Direct-TV, or Satellite. This seemed a bit unnecessary since I had already said I needed U-verse support, but I said it to get past the step and then answered that I was calling about a personal account and not a business account. 

Then it told me, "Hold on a minute while I handle your request." I had to listen to AT&T tones for about 30 seconds, and it said, "One moment while I get an agent to help you." The phone rang a couple of times before Sarah picked up the phone. She was very chatty and friendly and gave me some troubleshooting suggestions that seemed to help the issue for now. We will see how long it fixes the issue!

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

AT&T's 210-821-4105 Corporate Offices Number

This AT&T phone number is ranked #6 out of 13 because 220,254 AT&T customers tried our tools and information and gave us feedback after they called. The reason customers call 210-821-4105 is to reach the AT&T Corporate Offices department for problems like Cancel Service, Dispute a Charge, Service Outage, Change Service, Device Support. As far as we can tell, AT&T has call center locations in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas and you can call during their open hours Mon-Fri 8am-6pm EST. AT&T has 13 phone numbers and 17 different ways to get customer help. We've compiled information about 210-821-4105 and ways to call or contact AT&T with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T

Calling AT&T at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 210-821-4105. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when AT&T Corporate Offices agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than AT&T Once on the phone with AT&T's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting AT&T in General

While 210-821-4105 is AT&T's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-288-2020 is their best customer phone number overall, and we have put together a comparison of their 17 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T help by calling them, is that other customers give their customer support at this number a 45% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other AT&T Info

More Company Phone Numbers