i completed the info and quiz and it keeps going back to start page

GetHuman-lisakd's customer service issue with eHarmony from June 2018

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The issue in GetHuman-lisakd's own words
The problem: i completed the info and quiz and it keeps going back to start page
GetHuman-lisakd did not yet indicate what eHarmony should do to make this right.
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eHarmony

Customer service issue
Reported by GetHuman-lisakd
Jun 24th, 2018 - 4 mons ago
I have an issue with eHarmony too
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Seen by 2 customers so far
Similar issue to 526 others
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Timeline
GetHuman-lisakd started working on this issue
Jun 24th 6:58pm