I haven't been able to access my account since last week. Why am I paying for this...

GetHuman-emeldajo's customer service issue with eHarmony from June 2018

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The issue in GetHuman-emeldajo's own words
I haven't been able to access my account since last week. Why am I paying for this?? I called and support told me I was using an incorrect postal code however I'm using the postal code that is associated with my credit card and home. I'm not sure why EH IT support can't fix this.**I still can't gain access I keep receiving a rude note that says " sorry we dont have people for you". **Emelda Johnson
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eHarmony

Customer service issue
Reported by GetHuman-emeldajo
Jun 6th, 2018 - a yr ago
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Seen by 2 customers so far
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Timeline
GetHuman-emeldajo started working on this issue
Jun 6th, 2018 3:36pm