Subscribed in March. Have received ZERO messages or responses. I also subscribe to Zoo...

GetHuman635080's Not getting responses issue with eHarmony from April 2018

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Name on the account, Billing address, and Your birthday
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The issue and preferred resolution, in GetHuman635080's own words:
Subscribed in March. Have received ZERO messages or responses. I also subscribe to Zoosk and POF and receive messages daily.*Is my account not activated for some reason?*Debbie A. Morgan
I trust that eHarmony will make this right and come up with a resolution that is fair.
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eHarmony

Not getting responses issue
Reported by GetHuman635080
Apr 27th, 2018 - 3 mons ago
I have an issue with eHarmony too
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Seen by 1 customer so far
Similar issue to 809 others
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Timeline
GetHuman635080 started working on this issue
Apr 27th 6:01pm