With p***word - Login - Email address not working to reset p***word

GetHuman-dynablon's Can't access my account issue with eHarmony from April 2018

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Help with my eHarmony issue
Before contacting them, items GetHuman-dynablon may need:
Name on the account, Billing address, and Your birthday
GetHuman-dynablon's next move: talk to eHarmony when they open.
eHarmony's call center is closed now. We will send GetHuman-dynablon a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-dynablon's own words:
Login ... With p***word
Email address not working to reset p***word
I trust that eHarmony will make this right and come up with a resolution that is fair.
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eHarmony

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Can't access my account issue
Reported by GetHuman-dynablon
Apr 23rd, 2018 - 3 mons ago
I have an issue with eHarmony too
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Seen by 6 customers so far
Similar issue to 802 others
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Timeline
GetHuman-dynablon started working on this issue
Apr 23rd 3:06am