Item has not arrived. UPS (tracking number *Z****************) says that IT'S informati...

GetHuman2790660's customer service issue with eBay from December 2020

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The issue in GetHuman2790660's own words
Item has not arrived. UPS (tracking number *Z****************) says that IT'S information was it was delivered to a different address (and name) than mine. But the "Proof of Delivery" says it was delivered to me. The seller refuses to respond to my many emails. Customer Service has closed the case (**********). UPS will not give me information because they allege it differs from mine. What is my recourse?

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eBay

Customer service issue
Reported by GetHuman2790660
Dec 29th, 2020 - 7 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 29180 others
0 customers following this

Timeline

GetHuman2790660 started working on this issue
Dec 29th, 2020 9:02pm

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