it never came and you are to blame?? lol... thats not really catchy but at least it rhymes

GetHuman4705297's customer service issue with eBay from April 2020

Help with my eBay issue
The issue in GetHuman4705297's own words
Bought an item, it never came, initiated a fraud claim with eBay (and eBay Mastercard), the case was decided in my favor by ebay but still you keep sending me emails to 'ship the item back' even though that was the issue in the first place: I never got it! This needs to be resolved so that the $ can be put back on my eBay Mastercard.**I keep getting emails from you to send an item back (with tracking, etc) that I never got, and that you agreed with that I never got. Does that make sense?

GetHuman4705297 did not yet indicate what eBay should do to make this right.

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eBay

Customer service issue
Reported by GetHuman4705297
Apr 23rd, 2020 - 10 months ago
Fixed
Seen by 24 customers so far
Similar issue to 12540 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman4705297 started working on this issue
Apr 23rd, 2020 7:31pm
GetHuman4705297 confirmed the issue is fixed. Hooray!
Apr 23rd, 2020 11:52pm