My item number is ************, Order date Oct **, ****, Estimated delivery Dec...

GetHuman-bakirzul's Problem With an Order issue with eBay from December 2019

Help with my eBay issue
The issue in GetHuman-bakirzul's own words
My item number is ************, Order date Oct **, ****, Estimated delivery Dec **, **** - Dec **, **** and I have not received it. The system does not allow me to open a request to the seller. When I select "Get help with an item that hasn't arrived" it says "It looks like the item is on its way and should arrive by Dec **, ****. If you don't receive it by then, please contact the seller or come back to us so we can help you.". I selected "Contact the seller" and wrote to the seller, but this was not an official request, not registered in the system. I ask for your help.

GetHuman-bakirzul did not yet indicate what eBay should do to make this right.

How GetHuman-bakirzul fixed the problem
I wrote to them and they solved the problem: https:**www.ebay.com.au*help*email?initFrom*HOME&l*label*Buying
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eBay

Problem With an Order issue
Reported by GetHuman-bakirzul
Dec 27th, 2019 - 10 months ago
Fixed
GetHuman-bakirzul shared how to fix
Seen by 3 customers so far
Similar issue to 8426 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-bakirzul started working on this issue
Dec 27th, 2019 3:11pm
GetHuman-bakirzul confirmed the issue is fixed. Hooray!
Dec 28th, 2019 3:32pm