First time using ebay and don't want to get scammed. Seller accepted the negotiated ter...

GetHuman2532604's customer service issue with eBay from December 2019

Help with my eBay issue
The issue in GetHuman2532604's own words
First time using ebay and don't want to get scammed. Seller accepted the negotiated terms of free shipping. Seller will be incurring cost associated with shipping item. Seller is caroli*** and item number is ************. What are the next steps?

GetHuman2532604 did not yet indicate what eBay should do to make this right.

How GetHuman2532604 fixed the problem

We are waiting for GetHuman2532604 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman2532604
Dec 23rd, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 8471 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman2532604 started working on this issue
Dec 23rd, 2019 1:50pm
GetHuman2532604 confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 4:05pm