I sent out a beautiful rolex watch to a buyer the buyer opened a case saying that he di...

GetHuman-cturill's customer service issue with eBay from February 2019

1 view
25663 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-cturill to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-cturill's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cturill may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-cturill's own words
I sent out a beautiful rolex watch to a buyer the buyer opened a case saying that he didnt get the correct item that was described in the picture which was not true. I contacted ebay I follwed there rules they told me i didnt need to contact them at all after that, that i will see what the outcome was online. Well ebay is trying to say that I accepted the return and also issed the buyer a full refund without having to send the watch back. I would never do such a thing especially on an item that costs $*,*** dollars. I need help with resolving this there has been some miss communication or a problem on the site. Thanks
GetHuman-cturill did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-cturill fixed the problem
We are waiting for GetHuman-cturill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cturill fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cturill
Feb 28th, 2019 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 25663 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cturill started working on this issue
Feb 28th 4:13am