I sent out a beautiful rolex watch to a buyer the buyer opened a case saying that he di...
GetHuman-cturill's customer service issue with eBay from February 2019
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The issue in GetHuman-cturill's own words
I sent out a beautiful rolex watch to a buyer the buyer opened a case saying that he didnt get the correct item that was described in the picture which was not true. I contacted ebay I follwed there rules they told me i didnt need to contact them at all after that, that i will see what the outcome was online. Well ebay is trying to say that I accepted the return and also issed the buyer a full refund without having to send the watch back. I would never do such a thing especially on an item that costs $*,*** dollars. I need help with resolving this there has been some miss communication or a problem on the site. Thanks
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