e mail acknowledgment needed when I place an order, or has there been a change in procedure

GetHuman2155208's customer service issue with eBay from February 2019

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The issue in GetHuman2155208's own words
I was trying to send feedback ... No acknowledgement of my order.I received no e mail - the item has been delivered,but I cannot send feedback. My e mail address was recently changed, so has that caused a problem.
Resume sending e mails to acknowledge my order.
Several years
I have tried to contact you but without success
I have an issue with eBay too
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Customer service issue
Reported by GetHuman2155208
Feb 7th, 2019 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 5 customers so far
Similar issue to 24519 others
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GetHuman2155208 started working on this issue
Feb 7th 4:12pm