Hello, I need negative feedback left by buyer that we had a dispute with. Per ebay emai...

GetHuman-afress's customer service issue with eBay from January 2019

1 view
23258 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-afress to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-afress's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-afress may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-afress's own words
Hello, I need negative feedback left by buyer that we had a dispute with. Per ebay email : Here's an update for your recent return.*Hi Amanda, **We understand that the item returned to you was not returned in the original condition you sent it. To make things right, we have closed this case and you are not responsible for any refunds to the buyer or eBay. As a one-time courtesy, eBay has also refunded the buyer for this case. We want to thank you for letting us know about this incident and helping us create a safer marketplace. **This case will not affect your seller performance and we will remove any feedback left for this item. Just note it may take up to ** hours for you to see changes to your Seller Dashboard.
GetHuman-afress did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-afress fixed the problem
We are waiting for GetHuman-afress to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-afress fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-afress
Jan 15th, 2019 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 23258 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-afress started working on this issue
Jan 15th 8:54pm