Ebay “contact us”on https:**www.ebay.com.au*help*home has a few issues.**. There is no...

GetHuman1822133's customer service issue with eBay from December 2018

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Help with my eBay issue
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The issue in GetHuman1822133's own words
Ebay “contact us”on https:**www.ebay.com.au*help*home has a few issues.**. There is no email as an option to contact you. Please add. Not everyone prefer chat.**. Possible options https:**www.ebay.com.au*help*start*chat?initFrom*HOME don’t have ”Other”. E.g. my question “contact seller” not well fit to any of them. Please add *“Other” as possible option. Add the same option to subsequent questions such as https:**www.ebay.com.au*help*start*chat?initFrom*HOME&l*label*Delivery%**&%**Tracking***. I received response from buyer to my question via email and used email Reply to send subsequent question. However it seems that email wasn’t delivered:the buyer didn’t reply and my messages section in eBay doesn’t show it. Do you actually support replies via email?

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Customer service issue
Reported by GetHuman1822133
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 21800 others
0 customers following this


GetHuman1822133 started working on this issue
Dec 24th, 2018 10:47am

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