a buyer has sent me request for a return, it clearly mentions on my listing that " sell...

GetHuman-sameedna's customer service issue with eBay from December 2018

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a buyer has sent me request for a return, it clearly mentions on my listing that " seller does not accept returns". The buyer after he has received the item, had decided he does not like it. According to him the part is for some other motorcycle. **My listing had pictures of the pump, and my description mentions "if you have any questions feel free to message me. **To keep my customer happy the best I can do is if he is not satisfied. I will offer a partial return, not including shipping and customs duty.
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eBay

Customer service issue
Reported by GetHuman-sameedna
Dec 4th, 2018 - 2 mons ago
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GetHuman-sameedna started working on this issue
Dec 4th, 2018 11:02am