Hi I have sent a parcel to a seller via Royal Mail second class signed for which requir...

GetHuman1476648's customer service issue with eBay from November 2018

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The issue in GetHuman1476648's own words
Hi I have sent a parcel to a seller via Royal Mail second class signed for which requires a signature. The parcel was delivered * days later as per the tracking number that I have. The seller contacted me and claimed she didn’t received the parcel. Furthermore she stated she went to the post office who also claim that the parcel was delivered and she was out at an appointment. I have advised the buyer to open an item not received case but she has not taken this advice what more can I do as a seller as the item was delivered it’s not my fault it’s missing
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eBay

Customer service issue
Reported by GetHuman1476648
Nov 3rd, 2018 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1476648 started working on this issue
Nov 3rd 11:36am