I recently purchased a phone off ebay. The phone said it was unlocked I went to use it...

GetHuman-shauno's customer service issue with eBay from November 2018

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The issue in GetHuman-shauno's own words
I recently purchased a phone off ebay. The phone said it was unlocked I went to use it and no service. The seller stated that it had *g service however this was proven wrong and only has *g service. I only get *g service where I live so I am hoping on the grounds of misleading information that I get my money back in full. I feel like I have been scammed as I looked at other people's reviews of products they have been scammed aswell.
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eBay

Customer service issue
Reported by GetHuman-shauno
Nov 2nd, 2018 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 17812 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-shauno started working on this issue
Nov 2nd 8:30am