Hi , I sell an item to a client in USA (item number ************* ) **After he receive...

GetHuman-parnisir's customer service issue with eBay from October 2018

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The issue in GetHuman-parnisir's own words
Hi , I sell an item to a client in USA (item number ************* ) **After he receives the item he left me a negative comment without write nothing about the problem he just left a DOT (.) in the comment . When I contact him to explain what happened and why he send me a negative feedback without any information he never reply to me .**I already report this buyer to ebay hope to remove this comment but unfortunately till now more than * days Ebay didn't send me any information .**I feel that this Negative feedback is not fair because if the buyer tell me what's the issue is I for sure will try to resolve it .**THANKS
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eBay

Customer service issue
Reported by GetHuman-parnisir
Oct 19th, 2018 - a mon ago
I have an issue with eBay too
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Seen by 2 customers so far
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GetHuman-parnisir started working on this issue
Oct 19th 12:27pm