hi, I bought an xperia z** E**** Item number ************, but they sent me a xperia M...

GetHuman-kevconne's customer service issue with eBay from October 2018

16582 similar
0 following
Help with my eBay issue
First: share to improve GetHuman-kevconne's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kevconne to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-kevconne may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-kevconne's own words
hi, I bought an xperia z** E**** Item number ************, but they sent me a xperia M* Aqua, i have been in contact with the seller zukielectronic and asked them to send me the phone i had paid for, they said the phone wasn't working, I said I know that's the reason i bought it, they are now not answering my messages anymore, my take is that because the phone didn't make what they thought they've sent the M* Aqua in its place , I want the phone i bid on and paid for, thank you .
GetHuman-kevconne did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-kevconne fixed the problem
We are waiting for GetHuman-kevconne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-kevconne fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kevconne
Oct 16th, 2018 - 2 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 16582 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kevconne started working on this issue
Oct 16th 7:36pm