I had an auction for an item and thought that I had it set to where *** was the minimum...

GetHuman1174160's customer service issue with eBay from September 2018

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The issue in GetHuman1174160's own words
I had an auction for an item and thought that I had it set to where *** was the minimum amount I would accept when the auction was over and if the minimum wasn’t met that it would be relisted. But the highest amount someone bidded was *** and then the auction ended . I cancelled the transaction but the buyer already paid. The buyer said he is willing to pay the difference so that my minimum amount of $*** is met. How do I go about getting the rest of the payment so I can ship this item
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Customer service issue
Reported by GetHuman1174160
Sep 21st, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
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GetHuman1174160 started working on this issue
Sep 21st, 2018 1:57am