My paid for item was never delivered. the seller used Ebay's global shipping and the lo...

GetHuman-ren_vank's customer service issue with eBay from August 2018

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The issue in GetHuman-ren_vank's own words
My paid for item was never delivered. the seller used Ebay's global shipping and the local partner thinks my address is incomplete. It is not, and is completely correct. Ebay global shipping (Darren) ebay.co.uk confirmed this error is not mine and said he refunded me personally. NO REFUND has arrived and my credit card provider says if I don't resolve this today I need to make a reclamation with them tomorrow as this has taken so long.**I want to be refunded, or have the seller send me the goods TODAY free of charge via DHL and show me the proof that this has taken place.
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eBay

Customer service issue
Reported by GetHuman-ren_vank
Aug 28th, 2018 - 4 mons ago
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GetHuman-ren_vank started working on this issue
Aug 28th 9:14am