One of your vendors has my money and keeps telling me my package was delivered on July...

GetHuman934762's customer service issue with eBay from July 2018

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The issue in GetHuman934762's own words
One of your vendors has my money and keeps telling me my package was delivered on July **rd. Here it is, July ** and no package. Last week, ebay told me they could refund my money today (with the long delay while you keep my money and pretend it is a banking system delay).*What do I have to do to get my money back? The post office has a terrible pattern of losing packages. I virtually never get any from USPS carriers, I wonder what they do with them but they do not deliver them to my building. My building's lobby is staffed all day and there are cameras. The USPS never delivered the package and I want my refund to get ordered NOW.
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Customer service issue
Reported by GetHuman934762
Jul 31st, 2018 - 9 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
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GetHuman934762 started working on this issue
Jul 31st, 2018 4:34pm