Sold item which buyer claimed was not as described. Buyer refused to reply to messages...

GetHuman872212's customer service issue with eBay from July 2018

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The issue in GetHuman872212's own words
Sold item which buyer claimed was not as described. Buyer refused to reply to messages until after I accepted return. After I accepted she messaged me on ebay admitted that she was returning for buyer’s remorse. I would like this claim to be closed.
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eBay

Customer service issue
Reported by GetHuman872212
Jul 12th, 2018 - 8 mons ago
I have an issue with eBay too
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Seen by 5 customers so far
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman872212 started working on this issue
Jul 12th, 2018 12:32am