I have ordered a collector figurine item, and the seller sent me an empty box. In view...

GetHuman-rob__'s customer service issue with eBay from June 2018

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The issue in GetHuman-rob__'s own words
I have ordered a collector figurine item, and the seller sent me an empty box. In view of this I have opened a request and ebay sent me a message stating that they tried to refund me through pay pal but they couldn't. Instead they said that they sent me an email on this email address in order to confirm my email address so that they will be able to send me the money there, but I never got this email !
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eBay

Customer service issue
Reported by GetHuman-rob__
Jun 28th, 2018 - 10 mons ago
I have an issue with eBay too
Fixed
Seen by 6 customers so far
Similar issue to 5051 others
0 customers following this
Items needed
Order number
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Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-rob__ started working on this issue
Jun 28th, 2018 12:46pm
GetHuman-rob__ indicated the issue is not fixed yet.
Jun 30th, 2018 7:38am