I purchased two sun lounger cushions which were the wrong size. I contacted the seller...
GetHuman-jeanmag's customer service issue with eBay from June 2018
Help with my eBay issue
First: share to improve GetHuman-jeanmag's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jeanmag to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jeanmag may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-jeanmag's own words
I purchased two sun lounger cushions which were the wrong size. I contacted the seller to return but they have offered me a **% refund. After e.mail after e.mail back and forth they keep saying I haven t accepted the refund but I have e.mailed them on different occasions stating that I was willing to accept refund but still no refund. I am quite frustrated with these ongoing e.mails and would like your help.
GetHuman-jeanmag did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-jeanmag fixed the problem
We are waiting for GetHuman-jeanmag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.