Issue with a buyer claiming an item was not received. We know for a fact it was includ...

GetHuman696761's customer service issue with eBay from June 2018

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The issue and preferred resolution, in GetHuman696761's own words:
Issue with a buyer claiming an item was not received. We know for a fact it was included in the box sent to him.
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman696761
Jun 6th, 2018 - 12d ago
I have an issue with eBay too
Not resolved
Seen by 5 customers so far
Similar issue to 203 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman696761 started working on this issue
Jun 6th 9:11pm