Ok, so I bought this mini drone. I was all excited, but when I received it, it didn't w...

GetHuman-samerema's customer service issue with eBay from June 2018

Help with my eBay issue
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-samerema's own words
Ok, so I bought this mini drone. I was all excited, but when I received it, it didn't work, so I contacted the seller, and he said he was going to give me a replacement, and it was going to come in ** hours, I waited * days but I didn't get it so I contacted him again, and now he says ** days, this whole thing has already been ** days, so I please ask you to help, I either want a replacement or a refund, either are fine. Please respond as soon as possible, please and Thank you.(I feel he is trying to scam me because you can't do refund after ** days)
GetHuman-samerema did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-samerema fixed the problem
We are waiting for GetHuman-samerema to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-samerema
Jun 4th, 2018 - 4 mons ago
I have an issue with eBay too
Fixed
Seen by 3 customers so far
Similar issue to 681 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-samerema started working on this issue
Jun 4th 1:45pm
GetHuman-samerema indicated the issue is not fixed yet.
Jun 5th 4:02pm