The phone is not working completley and i asked the seller to send a new one or refund...

GetHuman-yassinya's customer service issue with eBay from June 2018

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The issue and preferred resolution, in GetHuman-yassinya's own words:
The phone is not working completley and i asked the seller to send a new one or refund my money ,he is not ***ist me ,this item is fake phone ,i neet ebay help me to refund my money. **ZTE Obsidian Z*** GSM Unlocked *GB Smartphone B... ******** ******* ******* Paid: $**.** with PayPal ************ ************* *************Item ID: ************
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman-yassinya
Jun 3rd, 2018 - 19d ago
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Seen by 4 customers so far
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Account number
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Timeline
GetHuman-yassinya started working on this issue
Jun 3rd 2:57pm