I ordered a tool and some how that persons account was hacked and the price was not rig...

GetHuman630489's customer service issue with eBay from April 2018

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The issue in GetHuman630489's own words
I ordered a tool and some how that persons account was hacked and the price was not right on the tool. It was sold by joecen** and the item number is ************ and I paid $**.** for it on ******* and the money was taken from my account. On ******* I received a message from ebay about the persons account being hacked. So I have messaged the seller a couple times and filed a claim in the resolution center and ive not heard from anyone or have I received a refund and today is *******. All I want is my money refunded. Please help!!!!
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eBay

Customer service issue
Reported by GetHuman630489
Apr 26th, 2018 - a yr ago
I have an issue with eBay too
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Seen by 1 customer so far
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Timeline
GetHuman630489 started working on this issue
Apr 26th, 2018 11:16am