I want to exchange item skoll sandal because of size issue how can i exchange that item...

GetHuman-zikrafat's customer service issue with eBay from April 2018

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The issue and preferred resolution, in GetHuman-zikrafat's own words:
The problem I ran into: I want to exchange item skoll sandal because of size issue how can i exchange that item plz help me
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman-zikrafat
Apr 25th, 2018 - 3 mons ago
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Items needed
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Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-zikrafat started working on this issue
Apr 25th 3:10pm