Before contacting them, items GetHuman-tanikaba may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
GetHuman-tanikaba's next move: have a eBay rep call.
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-tanikaba's own words:
I was trying to do something, and ran into a problem.
For PayPal or eBay to refund Henry Stephens his $***.** sent for the Samsung Galaxy Note * because it was ordered from eBay paid through PayPal guests and y'all are not doing a good job about this case by closing it out. The cellphone was ****pped out on March **, **** and when someone from PayPal customer service checked it it was still ****pping. The cellphone or the $***.** needs to be refunded to Henry Stephens. Everyone trying to act like they didn't receive a copy of the receipt but it was sent through the resolution center and the seller.yall is a rip off.
Help with my eBay issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.