the seller did not receive the item - I was trying to get a refund for item sent back...

GetHuman-rwfwake's Refunds and Returns issue with eBay from April 2018

Help with my eBay issue
I was trying to get a refund for item sent back to seller ... the seller did not receive the item
the item was not tracked
the seller to offer partial refund
Help with my eBay issue
How GetHuman-rwfwake fixed the problem:
Put it down to experience
I have an issue with eBay too
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid

eBay

refund
Refunds and Returns issue
Reported by GetHuman-rwfwake
Apr 24th, 2018 - 3 mons ago
I have an issue with eBay too
Fixed
GetHuman-rwfwake shared how to fix
Seen by 6 customers so far
Similar issue to 6647 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-rwfwake started working on this issue
Apr 24th 5:36pm
GetHuman-rwfwake indicated the issue is not fixed yet.
Apr 24th 6:43pm
GetHuman-rwfwake indicated the issue is not fixed yet.
Apr 24th 6:45pm
GetHuman-rwfwake confirmed the issue is fixed. Hooray!
Apr 24th 6:47pm