the seller did not receive the item - I was trying to get a refund for item sent back...

GetHuman-rwfwake's Refunds and Returns issue with eBay from April 2018

Help with my eBay issue
The issue in GetHuman-rwfwake's own words
I was trying to get a refund for item sent back to seller ... the seller did not receive the item
the item was not tracked
the seller to offer partial refund
I have an issue with eBay too
How GetHuman-rwfwake fixed the problem
Put it down to experience
Please help with my eBay issue
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eBay

refund
Refunds and Returns issue
Reported by GetHuman-rwfwake
Apr 24th, 2018 - 8 mons ago
I have an issue with eBay too
Fixed
Seen by 6 customers so far
Similar issue to 20705 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-rwfwake started working on this issue
Apr 24th 5:36pm
GetHuman-rwfwake indicated the issue is not fixed yet.
Apr 24th 6:43pm
GetHuman-rwfwake indicated the issue is not fixed yet.
Apr 24th 6:45pm
GetHuman-rwfwake confirmed the issue is fixed. Hooray!
Apr 24th 6:47pm