customer kept saying they didn't get a cancellation email - guide customer to confirm o...
GetHuman616482's Refunds and Returns issue with eBay from April 2018
The issue and preferred resolution, in GetHuman616482's own words:
guide customer to confirm order cancellation ... customer kept saying they didn't get a cancellation email
we tried to explain the process to customer, but still they can't understand
if you can guide the customer through the cancellation process please
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
Follow this issue
See how GetHuman616482 fixes it.
Refunds and Returns issue
Reported by GetHuman616482
Apr 21st, 2018 - 3 mons ago
I have an issue with eBay too
Similar issue to 6835 others
0 customers following this
GetHuman616482 started working on this issue
Apr 21st 2:35am