I signed up for a free trial of youtube tv. There was a button for free trial. Got t...

GetHuman4546666's Refund a Charge issue with YouTube from March 2020

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The issue in GetHuman4546666's own words
I signed up for a free trial of youtube tv. There was a button for free trial. Got the service set up and see that I cant skip commercials and that the video stream buffers even though I have way more bandwidth than they say I need. **Then I notice I've gotten an email saying welcome back and showing my cc charged. *I recall no prior trial, I was not told I'm not qualified for the free trial when I signed up so I try to contact yttv. **I get to the cancellation point and describe the issue and then am offered no way to contact them. I try multiple times with their forms and each time I get useless articles telling me how to use the service. When I go to the last step where it seems like it'll give me a contact email or p hmmm one * it just stops.

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YouTube

Refund a Charge issue
Reported by GetHuman4546666
Mar 29th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 17391 others
0 customers following this

Timeline

GetHuman4546666 started working on this issue
Mar 29th, 2020 2:33pm

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