I apparently was signed up for you tube or Google play over * MONTHS ago without my per...

GetHuman2887536's customer service issue with YouTube from May 2019

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The issue in GetHuman2887536's own words
I apparently was signed up for you tube or Google play over * MONTHS ago without my permission!! I was completely unaware of this until my last months bill that I had questioned the extra charge and why my bill is higher recently. I tried calling customer service and could NEVER get anyone on the line. Tmobile says I have to call u guy to cancel and get my money back since I never signed up for this. I did download the app but there was some kind of an error when trying to accept a *month trial so I backed out and never touched the app. Please contact me back with a resolution. Thank you in advance.
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Customer service issue
Reported by GetHuman2887536
May 8th, 2019 - a mon ago
I have an issue with YouTube too
Not resolved
Seen by 4 customers so far
Similar issue to 30531 others
0 customers following this
GetHuman2887536 started working on this issue
May 8th 5:24pm