My watch history keeps being paused. At first I thought it was just happening when I sw...
GetHuman-neve_azu's customer service issue with YouTube from February 2019
Help with my YouTube issue
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Before contacting them, items GetHuman-neve_azu may need:
Email on Account, Phone Number, Name of Account Holder, and Password
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-neve_azu's own words
My watch history keeps being paused. At first I thought it was just happening when I switches between using my computer and phone, but sometimes I'll go to turn it back on and videos I've never seen are on my watch history. I have changed has swords several times, have the * step authentication, force logged out all accounts, have ran security, and literally done every thing and it says no one is using my account. But obviously someone is as I haven't watched those videos... and it's been happening for months! Please help
GetHuman-neve_azu did not yet indicate what YouTube should do to make this right.
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