Hi payed for YouTube red premium for me and my family the noticed my family was not on...

GetHuman2212623's customer service issue with YouTube from February 2019

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The issue in GetHuman2212623's own words
Hi payed for YouTube red premium for me and my family the noticed my family was not on it. He was already the family manager so I upgraded to family plan with him then I was charged **.** on my account and **.** on his account so I was double charged and he’s not getting access to the premium when he’s family manager on google family I don’t understand why I was charged two amounts and still not receiving the correct thing thank you
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YouTube

Customer service issue
Reported by GetHuman2212623
Feb 15th, 2019 - 8 mons ago
I have an issue with YouTube too
Not resolved
Seen by 1 customer so far
Similar issue to 19153 others
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Timeline
GetHuman2212623 started working on this issue
Feb 15th 9:53am