Our nonprofit corporation YouTube account was set up in **** by an employee and we have...
GetHuman1924706's customer service issue with YouTube from January 2019
Help with my YouTube issue
First: share to improve GetHuman1924706's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1924706's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1924706 will want to follow the link below to head to their help center. We will check on GetHuman1924706 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1924706 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman1924706's own words
Our nonprofit corporation YouTube account was set up in **** by an employee and we have no trace of any login information. We suspect it was set up by an employee who moved on (or maybe I set it up, but I've tried all my logins and none of them seem to be the correct account). We need to be able to recover the account and make updates to it.**I phoned and was on hold for ** minutes. I need to figure out a way to regain access and take control of the account, called: Ithaca Children's Garden. I am the executive director, Erin Marteal.
GetHuman1924706 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman1924706 fixed the problem
We are waiting for GetHuman1924706 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.