Our nonprofit corporation YouTube account was set up in **** by an employee and we have...

GetHuman1924706's customer service issue with YouTube from January 2019

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The issue in GetHuman1924706's own words
Our nonprofit corporation YouTube account was set up in **** by an employee and we have no trace of any login information. We suspect it was set up by an employee who moved on (or maybe I set it up, but I've tried all my logins and none of them seem to be the correct account). We need to be able to recover the account and make updates to it.**I phoned and was on hold for ** minutes. I need to figure out a way to regain access and take control of the account, called: Ithaca Children's Garden. I am the executive director, Erin Marteal.
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Customer service issue
Reported by GetHuman1924706
Jan 8th, 2019 - a mon ago
I have an issue with YouTube too
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Seen by 3 customers so far
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GetHuman1924706 started working on this issue
Jan 8th 7:27pm