I'm paying for YouTube premium, it's not cheap. But at the same time, everytime I close...

GetHuman-pingukin's customer service issue with YouTube from November 2018

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The issue in GetHuman-pingukin's own words
I'm paying for YouTube premium, it's not cheap. But at the same time, everytime I close the app to continue listening without the video, after a few minutes it crashes and the music randomly stops. Can't even finish a * minute song! So why am I paying. Really, why??? Either fix it ASAP or give me my money back for this month. I've had this issue all November, the app is up to date and the issue has not stopped!
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Customer service issue
Reported by GetHuman-pingukin
Nov 27th, 2018 - 9 mons ago
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GetHuman-pingukin started working on this issue
Nov 27th, 2018 6:16pm
GetHuman-pingukin shared this issue with followers on Twitter
Nov 27th, 2018 6:17pm
GetHuman-pingukin indicated the issue is not fixed yet.
Nov 27th, 2018 6:28pm