I've had youtube red*music for a while. Somehow all the music I've downloaded and playl...

GetHuman-childofu's customer service issue with YouTube from November 2018

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The issue in GetHuman-childofu's own words
I've had youtube red*music for a while. Somehow all the music I've downloaded and playlist I've saved has disappeared and YouTube is asking me to pay. I feel like any music downloaded.and saved during the time frame should be accessible and able to play because I paid for it. What is going on? How do I retrieve my music. If I am unable to get my previous downloads and playlist I will no longer use YouTube music. I'm super upset
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YouTube

Customer service issue
Reported by GetHuman-childofu
Nov 25th, 2018 - 10 mons ago
I have an issue with YouTube too
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Seen by 4 customers so far
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Timeline
GetHuman-childofu started working on this issue
Nov 25th, 2018 3:12am