Hi, I recently canceled my YouTube Red account that I paid for with my bank account. I...

GetHuman-alissar's customer service issue with YouTube from October 2018

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The issue in GetHuman-alissar's own words
Hi, I recently canceled my YouTube Red account that I paid for with my bank account. I think I'm paid up for a few more weeks though. My issue is that we used my ex-boyfriend's email*information, even though I paid for it. Now that we are apart, he changed his password so that I won't have access to the Red account anymore. So my question is, can I get it switched over into my name only? And, if that's not possible, could I have it canceled completely, even though I've already paid for the next month? Basically I'm furious with him and don't want him to have access to the Red account that I paid for. Thank you!****-***-****
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Customer service issue
Reported by GetHuman-alissar
Oct 14th, 2018 - 2 mons ago
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GetHuman-alissar started working on this issue
Oct 14th 2:12am