I was charged for youtube premium but my music stops playing when i leave the app i wou...

GetHuman1193194's customer service issue with YouTube from September 2018

3929 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman1193194's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1193194's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1193194 will want to follow the link below to head to their help center. We will check on GetHuman1193194 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1193194 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman1193194's own words
I was charged for youtube premium but my music stops playing when i leave the app i would like to be recompensed for the inconvinience this is like the * time this happens so if there anyway yu can help me fix this issue id appreciate it
GetHuman1193194 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman1193194 fixed the problem
We are waiting for GetHuman1193194 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1193194 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1193194
Sep 24th, 2018 - a yr ago
I have an issue with YouTube too
Not resolved
Seen by 4 customers so far
Similar issue to 3929 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1193194 started working on this issue
Sep 24th, 2018 8:18pm