We received an email yesterday ******* saying "that this email confirms your subscripti...

GetHuman-vollaro's customer service issue with YouTube from June 2018

1 view
562 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman-vollaro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vollaro's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vollaro will want to follow the link below to head to their help center. We will check on GetHuman-vollaro later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-vollaro may need:
Email on Account, Phone Number, Name of Account Holder, and Password
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-vollaro's own words
We received an email yesterday ******* saying "that this email confirms your subscription purchase: you have purchased the following subscription with a * month free trial. YouTube Red Date of purchase ******** price $**.***month & it will renew if we do not cancel by June *, **** with a link to cancel subscription". This makes no sense. We did not order this & the cancel date is * days before we received the email. Is this a scam?
GetHuman-vollaro did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-vollaro fixed the problem
We are waiting for GetHuman-vollaro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman-vollaro fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vollaro
Jun 11th, 2018 - 9 mons ago
I have an issue with YouTube too
Not resolved
Seen by 1 customer so far
Similar issue to 562 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-vollaro started working on this issue
Jun 11th, 2018 4:48pm