good morning I have a week ago a shoe (ugg) sent back for another in a larger size size...

GetHuman-ttsa's customer service issue with Yoox.com from November 2018

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The issue in GetHuman-ttsa's own words
good morning I have a week ago a shoe (ugg) sent back for another in a larger size size I really do not want anymore achoen more because the new ugg is also still not sent back to me. through this I would like my money back I do not need that shoe anymore. and I think you do not work nicely because you do not send mail anything. But with this I would like my money back instead of another shoe in a different size.*thank you in advance. Here is my tracking nummer https:**wwwapps.ups.com*WebTracking*processInputRequest?Requester*RMS&tracknum**ZW***************&loc*nl*NL
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Yoox.com

Customer service issue
Reported by GetHuman-ttsa
Nov 28th, 2018 - 9 mons ago
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GetHuman-ttsa started working on this issue
Nov 28th, 2018 8:15am